Your Munters Dehumidifier may be experiencing a drop in performance without you noticing as the dehumidification unit might be on and running.
Just a physical examination of the rotor or changing the filters is not sufficient since even small particles and airborne contaminants naked to the eye can still have a significant effect on the unit.
You might find an increase in energy consumption since the reactivation heater is working more to compensate for the lower performance of the rotor or, that climate conditions and humidity levels are not what they used to be compared to when the unit was first installed. .
IMPORTANT!
If your equipment has shut down/is malfunctioning or giving you an error code – contact us immediately for a telephonic assessment by a Munters trained technician to avoid damaging the unit.
Please contact us directly for Munters original spares and to confirm pricing, this ensures that you have not been overcharged or given a non-Munters original spare part by a 3rd party.
Munters Dehumidification Equipment & Dehumidification Systems spares are manufactured from high quality parts for reliable operation to guarantee your unit’s continued good health.
As the sole representative for Munters dehumidifiers in Southern Africa, our Munters trained specialists are able to service the full range of Munters dehumidifiers as well as supply original Munters dehumidifier parts and spares.
THE MUNTERS DEHUMIDIFIER LIFE CYCLE:
With SMAC Enterprises (representing Munters Airtech South Africa) as your service partner, you will achieve the longest possible lifetime for your air treatment equipment.
No matter what phase of the life cycle your Munters equipment is in, our service solutions and products will provide optimal operation and performance for as long as you need, and beyond.
Depending on the type and size of Munters equipment, the design lifetime will differ. The number of daily hours in operation, exposure to aggressive environments, and maintenance levels are all parameters that will affect the life of the equipment. For maintenance schedules and expected lifetime, please see specific technical manuals.
WHICH LIFE CYCLE PHASE IS MY DEHUMIDIFIER ON?
The following illustration gives a rough indication of when your dehumidification equipment will enter each phase of the life cycle. This will help you determine the most appropriate product(s) or service(s) to maintain optimal performance, with minimum energy consumption, throughout its life. Equipment covered by ServiceCaire™ extend the Sustain & Maintain phase as long as possible by identifying maintenance needs before they become a problem.
Phase 1: Start-up & Warranty
Services to ensure your equipment is operating as designed. Combined with PrimaCaire™ extended warranty, your investment gets the best possible start.
Phase 2: Sustain & Maintain
Keep your equipment running like new with ServiceCaire™ – our tailor-made service agreement.
Phase 3: Retrofit & Upgrade
Boost energy efficiency and capacity with our retrofit solutions for equipment already in operation.
Phase 4: Retire & Renew
Sustainable replacement when your equipment finally reaches end-of-life. After many years in operation, your air treatment equipment needs to be replaced
Maintenance Plans & Spares:
By trusting our Munters trained Service Engineers to perform Planned or Preventative maintenance, your Munters dehumidification unit will maintain optimal performance and efficiency over an extended lifetime.
- ServiceCaire: 3-star Maintenance Plan (as and when needed, appointment based)
- PrimaCaire: 4-star or 5-star Service Agreements (4 or more regular visits per year)
Both service agreements and maintenance plans includes:
– Changing of the filters & wear and tear parts
– Labour by a Munters trained Technician
– Electrical & mechanical checks.
– Fan assembly checked and cleaned.
– Belts and seals inspected.
– Control equipment checked.
– Drive system evaluated.
– Rotor performance check.
– Performance check will be run.
– Clean-up of the unit.
– Report will be produced and sent to you.
– 10% discount on parts not covered by warranty
– PrimaCaire only : Full warranty coverage during the agreement period
Ensure smooth and undisturbed operation of your Munters dehumidification equipment with our specially designed Spare Kits designed and packed with a variety of Spare Part to meet with your needs of regular maintenance and to prevent costly downtime.
Original spare parts for original Munters equipment
Your Munters dehumidifier/air treatment system is manufactured from high quality parts and components to secure optimal operation and minimal breakdowns. Some of these components are designed to be consumable and should be replaced regularly in order to maintain optimal performance.
Benefits:
- Spares Kit individually designed
- Consumable parts always at hand
- Original Munters spare parts
- Save costly express freight
- Preventing downtime caused by lack of spares
- We have three different kits available for your convenience Consumables, Maintenance and Critical Spares.
Avoid an unplanned stand still of your MX dehumidifier by taking preventative action by converting your well functioning MX dehumidifier with a new Climatix controller. The conversion will offer you a big variety of modern features that will not only open up for a more energy efficient operation of the unit, but will also allow for controlling the unit by your existing BMS.
Operating one of Munters’ good old work horses, the MX dehumidifier with integrated DDC control, provides you with a long lasting air treatment solution with a number of upgrade options.
The DDC controller of the MX series has served its purpose very well over more than two decades, but does not have the features of a modern controller. With components becoming obsolete, Munters is no longer able to replace the DDC controller. The controller conversion kit is being manufactured on demand, fitting the specific configuration of your MX unit, which naturally will imply some lead time. We therefore recommend you to plan for the intervention, avoiding downtime in case of a sudden controller breakdown.
Initiate the conversion well in time and avoid unpleasant downtime that might have a negative impact on your production capacity and product quality. Our specially trained service engineers will convert your MX dehumidifier normally within only one working day.
Advantages by Climatix conversion:
- Specially programmed by Munters, offering multiple communication solutions to management systems
- Connection to existing BMS via up to 3 communication modules, Modbus, BACnet and LON.
- Easy menu system, available in many languages.
- Easy readable text display with read out of all available configurations, settings and alarms
- Datalogging
- Multiple temperature and humidity sensors can be connected allowing for more exact control
- A number of alarm options allows you to take timely action and prevent/reduce standstill
- Web interface for IoT connection with Munters Connected Climate
Download the MX Controls Conversions to Climatix Controls brochure HERE
Apart from servicing Munters dehumidifiers, we also offer the following services:
- Turn-Key Air Treatment Consultations & designs
- On-site Evaluations to evaluate your needs and advise on the best solutions
- On-site Training
- Maintenance & Servicing Agreements for Munters dehumidifiers
- Supplying of Spare Kits and Spare Parts for Munters dehumidifiers
- Service Level Agreements for Munters dehumidifiers
Through our Munters trained Service Teams, our aim is to help control your climate, maintaining the efficiency of your equipment and ensuring uninterrupted, fault-free performance. Our thorough approach means guaranteed smooth and trouble-free climate control.
Our wide range of Service plans and options are designed to improve performance and energy efficient, extend lifetime, keep maintenance costs low and avoid breakdowns.
